User data deletion instructions

1. Email jarie@nauvi-ventures.com with the subject “Data deletion request”.
2. Include the email address used with Nauvi and identify the connected Meta Page, Instagram account, or LinkedIn organization concerned.
3. State whether you want a specific connection removed or all associated personal data deleted.
4. Complete a reasonable verification step if needed. Never send a platform password or full access token.

Nauvi will acknowledge the request within five business days and aims to complete a verified deletion within 30 days. If a legal retention duty or a complex request requires more time, Nauvi will explain the reason.

1. Open Facebook and go to Settings & privacy, then Settings.
2. Open Apps and websites.
3. Select Nauvi and remove the connection.
4. Return to this page and use the email process above if you also want data already received by Nauvi to be deleted.

Removing the connection revokes future Meta API access. It does not always remove data that was previously provided to an authorized application, so the separate deletion request remains available.

Depending on the request, deletion includes the Nauvi customer or user record, stored platform account identifiers, authorization tokens, integration settings, imported platform data, and associated operational content that is not subject to a legal retention duty.

Data already published to Meta or LinkedIn may need to be deleted directly on that platform. Residual encrypted backups may take up to 90 days to cycle out and are not restored for ordinary use.

You can revoke Nauvi's authorization from the settings of any other connected platform, including LinkedIn. Revoking access stops future API access, but it may not by itself delete information already provided to Nauvi. Use the email process above if you also want stored data removed.

Reply to the acknowledgement email for an update. Once complete, Nauvi will confirm the deletion or identify any limited information that must be kept and the legal reason for doing so.